This process is called "Design Thinking." Only then will they finally converge upon their proposal. They don't try to search for a solution until they have determined the real problem, and even then, instead of solving that problem, they stop to consider a wide range of potential solutions. Instead, they first spend time determining what the basic, fundamental (root) issue is that needs to be addressed. Designers resist the temptation to jump immediately to a solution to the stated problem. Most important of all, is that the process is iterative and expansive. They take the original problem as a suggestion, not as a final statement, then think broadly about what the real issues underlying this problem statement might really be (for example by using the " Five Whys" approach to get at root causes). Designers have developed a number of techniques to avoid being captured by too facile a solution. “…the more I pondered the nature of design and reflected on my recent encounters with engineers, business people and others who blindly solved the problems they thought they were facing without question or further study, I realized that these people could benefit from a good dose of design thinking. The Grand Old Man of User Experience, Don Norman, who also coined the very term User Experience, explains what Design Thinking is and what’s so special about it: It helps us carry out the right kind of research, create prototypes and test our products and services to uncover new ways to meet our users’ needs. One element of outside-the-box / out-of-the-box thinking is to falsify previous assumptions-i.e., make it possible to prove whether they’re valid or not.Īs you can see, design thinking offers us a means to think outside the box and also dig that bit deeper into problem-solving. They seek to analyze and understand how users interact with products to investigate the conditions in which they operate.Īsk significant questions and challenge assumptions. Have the intention to improve products, services and processes. People who use this methodology:Īttempt to develop new ways of thinking-ways that do not abide by the dominant or more common problem-solving methods. © Interaction Design Foundation, CC BY-SA 3.0 Design Thinking Makes You Think Outside the Boxĭesign thinking can help people do out-of-the-box or outside-the-box thinking. The core purpose of the process is to allow you to work in a dynamic way to develop and launch innovative ideas.ĭesign thinking is an iterative and non-linear process that contains five phases: 1. You can carry these stages out in parallel, repeat them and circle back to a previous stage at any point in the process. Involves ongoing experimentation through sketches, prototypes, testing and trials of new concepts and ideas.ĭesign thinking is an iterative and non-linear process that contains five phases: 1. Proves extremely useful when you tackle problems that are ill-defined or unknown. Helps us observe and develop empathy with the target users.Įnhances our ability to question: in design thinking you question the problem, the assumptions and the implications. Revolves around a deep interest to understand the people for whom we design products and services. The overall goal is to identify alternative strategies and solutions that are not instantly apparent with your initial level of understanding.ĭesign thinking is more than just a process it opens up an entirely new way to think, and it offers a collection of hands-on methods to help you apply this new mindset. © Interaction Design Foundation, CC BY-SA 3.0ĭesign thinking is an iterative process in which you seek to understand your users, challenge assumptions, redefine problems and create innovative solutions which you can prototype and test. What is Design Thinking?ĭesign thinking is an iterative and non-linear process that contains five phases: 1. Here, we’ll cut to the chase and tell you what design thinking is all about and why it’s so in demand. Before you incorporate design thinking into your own workflows, you need to know what it is and why it’s so popular. Some of the world’s leading brands, such as Apple, Google and Samsung, rapidly adopted the design thinking approach, and leading universities around the world teach the related methodology-including Stanford, Harvard, Imperial College London and the Srishti Institute in India. So, why call it Design Thinking? What’s special about Design Thinking is that designers’ work processes can help us systematically extract, teach, learn and apply these human-centered techniques to solve problems in a creative and innovative way-in our designs, in our businesses, in our countries, in our lives. Design Thinking is not an exclusive property of designers-all great innovators in literature, art, music, science, engineering, and business have practiced it.
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